covid-19 updateMarch 27, 2020
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We have been deemed an "essential" business by the State of Virginia and are therefore open our regular business hours. As the situation changes, this may also change. We are continuously monitoring the situation through the Virginia Department of Health and the CDC and following their guidelines to maintain a safe and clean shopping experience. We ask that if you are experiencing any symptoms, or have been exposed to anyone experiencing any symptoms of the virus, to please not shop with us until you have been cleared by a medical professional.
We are now offering curbside service at all of our locations if you prefer to limit your contact. Just call your closest location and let them know what you need! |
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May 29, 2020
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In compliance with Executive Order 63 of the Commonwealth of Virginia, all employees of Randy's Hardware, Inc. are now wearing face coverings whenever they are in a "customer facing area."
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Our first goal in every setting is to be helpful and kind. Let us show you how we do that and visit us in one of our three locations or shop with us here on our website.
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“I went in here this evening looking for something
my husband needed while replacing our kitchen
faucet. He was trying to explain to me over the
phone what he needed, but I know nothing about
any of it. However, the gentleman helping me in the
store was incredibly kind and patient, even while I
called my husband twice for more information,
while my husband texted pictures of what he was
trying to connect, and even though I was keeping
them there past their closing time. This store and
staff definitely beat Lowe's and Home Depot, and I
am thankful for their helpfulness!”
my husband needed while replacing our kitchen
faucet. He was trying to explain to me over the
phone what he needed, but I know nothing about
any of it. However, the gentleman helping me in the
store was incredibly kind and patient, even while I
called my husband twice for more information,
while my husband texted pictures of what he was
trying to connect, and even though I was keeping
them there past their closing time. This store and
staff definitely beat Lowe's and Home Depot, and I
am thankful for their helpfulness!”
Nicole S.
via / Google
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“Randy's has an excellent variety of high quality
products, and if Randy's doesn't have it, they'll find
out who does, or try to order it for you! Wonderful
staff on the floor who is more than willing to help
you find what you're looking for. They will even go
online and help you research a product to make
sure that it's exactly what you need. I wish all retail
stores had Randy's work ethics, they have the most
superior staff anywhere!”
products, and if Randy's doesn't have it, they'll find
out who does, or try to order it for you! Wonderful
staff on the floor who is more than willing to help
you find what you're looking for. They will even go
online and help you research a product to make
sure that it's exactly what you need. I wish all retail
stores had Randy's work ethics, they have the most
superior staff anywhere!”
Chris M.
via / Google
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“This hardware store has few peers and none in this
area. There are a few things they haven't had though
the selection is impressive for the size of the store,
but the key is there were staff available to help me
know that immediately. I doubt the big blue store
would have had those items either and I would have
spent an hour trying to find out.”
area. There are a few things they haven't had though
the selection is impressive for the size of the store,
but the key is there were staff available to help me
know that immediately. I doubt the big blue store
would have had those items either and I would have
spent an hour trying to find out.”
Micah R.
via / Google
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“This place has excellent costumer service and great
products.”
products.”
Anna L.
via / Google
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Give us a call!
"Great place to do business with. Employees are very friendly and helpful."
- larry s. via google
We Don't mind your questions,
we don't mind 'em at all! In fact, we welcome them and strive to
fix the problem you've come in to fix. We're here for you!
fix the problem you've come in to fix. We're here for you!
randy's world!
Here you can find sage advice from the walking, talking encyclopedia of hardware himself, Randy, as well as some of his best quips, comments, and comebacks!
This is where you can see all of our past instructional videos.
This is where you can see all of our past instructional videos.
randy's rewards
We are so grateful for each of our customers. In fact, our gratitude extends so far that we found a way to reward everyone who comes into our store to spend their hard-earned money. We are calling it "Randy's Rewards," and like to think it's something special. For some comparison, it's a bit like the famous MVP card that a local grocery store gives you, but only if they also sent you gift cards in the mail for your birthday. And when they missed you. And when they just felt like it. Otherwise it's very similar.
our friends
These are a few of the non-profit organizations that we support and partner with on a regular basis or in a large way. Click the image below to be taken to their respective websites.
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